[RESOLVED] "MY TOUCHPANEL ISN'T WORKING PROPERLY"

If you're having trouble with your LattePanda, here's the place to get help.
Forum rules
    Post technical issues here.

    - Discussion tone should be kept polite and focused on facts
    - Vulgar language or flaming constitutes an instant ban
    - Please note we cannot support PM requests for help
    - Members are asked to post in English only so that posts can be well received and properly monitored
    - You can find the RMA guide [here]
    - Please check if your question has already been answered before opening a new thread. If it has not, please verify the following:


    - Have you tried a hard reset?
    - Are you using a 5V@2A+ power supply and a high quality USB cable?
    - Have you tried powering the board through the CN2 headers?
    - Have you tried a cooling solution such as a fan or heatsink?
    - Have you tried reinstalling drivers?
    - Have you tried reloading the operating system?
    - Have you tried flashing the BIOS?
    - Are you able to flash the BIOS at the hardware level?

    If you have not found a solution, post a new issue. To speed up the process please let us know:
    - Have you tried the solutions listed above?
    - What board are you using? Standard (2GB RAM/32GB eMMC) or Enhanced (4GB RAM/64GB eMMC)?
    - Have you tried any other solutions?
    - How long have you had your board for?
    - When did you first boot your board?
    - Did it work ok before the issue occurred or has the issue always been there?
    - Use images and videos to help us understand the issue where possible

    If you are seeking RMA:
    - Please open a new topic rather than hijacking someone else's thread
    - Mark RMA posts with [DEFECTIVE] + <helpful description of issue>. We can then approve/disapprove each request
    - Completed RMA cases will be marked with [CLOSED]
    You can find the RMA guide [here]

    Resolved Issues
    - If you manage to fix an issue, please share your solution for the good of the community. It could help someone else in future.
    - If an issue is resolved the thread should be marked as [RESOLVED]. We can then sticky the thread to help people in future.

    What does troubleshooting support?
    - Hardware queries
    - Hardware issues that weren’t caused by you, e.g DOA board
    - Windows 10 specific issues
    Post Reply
    User avatar
    LattePanda
    Site Admin
    Posts: 2104
    Joined: Wed Jan 20, 2016 9:09 am

    Tue Mar 28, 2017 3:13 am

    Note: We have recently released a new batch of touch panels that have a higher sensitivity. Drivers on boards manufactured after May 2016 will include the drivers pre-installed on the system.

    If you have purchased an older version LattePanda but want to use the newer capacitive touch panel, you can download the V1.1 drivers below and manually install them.
    PLEASE NOTE: “install.bat” must be run as an administrator to update the driver correctly.
    • Download drivers below
      Right click drivers and RUN "install.bat" AS ADMINISTRATOR
    If you don't run as administrator, you will get a tracking issue on the right half of the screen.

    Windows 10 Drivers (V1.0) - 32Bit 64Bit
    Windows 10 Drivers (V1.1) - 32Bit 64Bit (New!)
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    Watermanjim1
    Posts: 2
    Joined: Fri Jun 15, 2018 1:51 pm

    Fri Jun 15, 2018 2:02 pm

    I have not been able to get the touch screen to respond correctly to my touch, is there no calibration screen as used on my laptop. I have looked for the windows driver for a touch screen calibration but no luck. ?

    Post Reply