Windows 10 Enterprise 1709

If you're having trouble with your LattePanda, here's the place to get help.
Forum rules
    Post technical issues here.

    - Discussion tone should be kept polite and focused on facts
    - Vulgar language or flaming constitutes an instant ban
    - Please note we cannot support PM requests for help
    - Members are asked to post in English only so that posts can be well received and properly monitored
    - You can find the RMA guide [here]
    - Please check if your question has already been answered before opening a new thread. If it has not, please verify the following:


    - Have you tried a hard reset?
    - Are you using a 5V@2A+ power supply and a high quality USB cable?
    - Have you tried powering the board through the CN2 headers?
    - Have you tried a cooling solution such as a fan or heatsink?
    - Have you tried reinstalling drivers?
    - Have you tried reloading the operating system?
    - Have you tried flashing the BIOS?
    - Are you able to flash the BIOS at the hardware level?

    If you have not found a solution, post a new issue. To speed up the process please let us know:
    - Have you tried the solutions listed above?
    - What board are you using? Standard (2GB RAM/32GB eMMC) or Enhanced (4GB RAM/64GB eMMC)?
    - Have you tried any other solutions?
    - How long have you had your board for?
    - When did you first boot your board?
    - Did it work ok before the issue occurred or has the issue always been there?
    - Use images and videos to help us understand the issue where possible

    If you are seeking RMA:
    - Please open a new topic rather than hijacking someone else's thread
    - Mark RMA posts with [DEFECTIVE] + <helpful description of issue>. We can then approve/disapprove each request
    - Completed RMA cases will be marked with [CLOSED]
    You can find the RMA guide [here]

    Resolved Issues
    - If you manage to fix an issue, please share your solution for the good of the community. It could help someone else in future.
    - If an issue is resolved the thread should be marked as [RESOLVED]. We can then sticky the thread to help people in future.

    What does troubleshooting support?
    - Hardware queries
    - Hardware issues that weren’t caused by you, e.g DOA board
    - Windows 10 specific issues
    Post Reply
    User avatar
    xyzzy
    Posts: 5
    Joined: Tue Dec 12, 2017 5:13 pm

    Thu Dec 14, 2017 5:51 pm

    Hi

    I've successfully installed the latest November 1709 Windows 10 enterprise release on my 4G / 64G LP. I'm sure a similar process will work on a 2G / 32G but be aware the following has only been done on a 4G / 64G.

    Here's what I did

    1) Installed the Nov 2017 1709 Windows 10 Enterprise version. As a developer I have access to the MSDN site so I d/led the official Microsoft MSDN image and then created a bootable USB stick using a neat freeware program called "ISO to USB". I then installed the OS from the USB stick as per the normal LP instructions.

    2) After Windows installs I needed to use the Ethernet port to get an internet connection as the WIFI driver didn't exist. Once online I immediately went to Windows Update and started it d/ling and installing all available updates. I just let Windows Update get on with it and it took around 30mins and some restarts before I got to the point it said all updates had been installed. During this update process I got a blue screen of death but all was ok on the restart.

    3) At this point Windows has installed some but not all the required drivers. If you open up Device Manage you'll see several "Unknown Device" entries however the WIFI driver got installed during this first batch so you can swap to WIFI once its installed if you want.

    4) Next you need to d/l the LP driver set zip file from Github i.e. https://github.com/LattePandaTeam/Latt ... 0-Software and unzip them to a folder on your LP's C drive. Any folder location will do.

    5) Now you need to switch Windows into "Allow installation of unsigned drivers" mode. To do this click on the power icon in the task bar to see the normal Shutdown, Sleep, Restart menu. Press the SHIFT key on your keyboard and with it pressed click Restart. During shutdown you will be taken to screen where you should choose "Troubleshoot". On the next screen choose "Advanced Options" and then choose "Startup Options". Click on Restart and after the reboot you'll be taken to another screen where you should simply press F7. Windows will then load as normal but you'll be in a mode which allow you to install unsigned drivers. Some of the LP drivers you need to install are unsigned and if you don't do this step you won't be able to install the drivers. I believe Microsoft has stopped unsigned driver installation entirely in the latest Windows versions unless you did it the way I've described.

    6) If you read the READ.MD that comes with the driver download package from GIT it says it has a batch file to install the drivers. DO NOT USE IT! . Instead open up Device Manager and right click on each "Unknown Device" in Device Manager and use "Update Driver". Choose the "Browse my computer for driver software" and then navigate to the folder where you unzipped the driver package and pick the folder \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers\All-in-one Pack\MRD-64bit-Intel-Driver-Release\Drivers. DON'T just pick the \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers folder as that seemed to cause problems. Choose "Next" on the "Update Drivers" dialog to install the driver. If you get a dialog saying the driver is unsigned then choose the continue with installing option. Repeat this for each "Unknown Device" node in Device Manager and the couple of other drivers you'll see that haven't yet been installed. You will find that all the unknown ones will install except for one where you will get a "can't find a driver" error. If you look you'll see this is the Bluetooth driver as it won't be showing in the Network adapters node of Device Manager.

    7) To install the Bluetooth driver you'll need to do an additional unzip so that the Bluetooth drivers will install correctly i.e. the Bluetooth drivers won't install because they're in a zip file! Open explorer and navigate to where you unzipped the driver package. Find the folder \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers\WIFI & BT and do a right click "Extract Here" on the file "Wi-Fi BT Driver for "LattePanda V1.1 and so on.zip". Now right click on the remaining "Unknown Device" in Device Manage and again choose Update Driver but this time change the path to the driver to \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers\WIFI & BT\Realtek Bluetooth UART Bus Driver\rtkuart.inf_amd64_0c4e61c87a316161. Press "Next" and the Bluetooth drivers will install.

    8) Once the unknown drivers have been installed Windows Update will kick in and download another load of updates including one for the Intel Graphics Adapter and several others. Let Windows Update do its thing until everything settles down and tells you its up to date. You made need to restart a couple of times to keep Windows Update happy. After all of this you should have a full system with all drivers installed and up to date. I guess this process will work on other Windows versions as well.

    It would be good if LP tech support could sort out GIT so that the install of the driver set works better :)

    I'm new to LP but another couple of things I found.

    If you connect LP to a 4K (3072 x 1728) screen you'll see a bar of "rubbish" at the bottom of the screen. I think this is caused by the default 256K memory settings for the graphics in the bios. I upped my bios settings to 512MB (probably don't need that much) and I now have a beautifully crisp 4K screen.

    Windows detects the advanced power saving features with the result that you can only get the "Balanced" power plan. If you want more performance and have good cooling of the board and don't care too much about power use then edit the registry and find the HKLM\System\CurrentControlSet\Control\Power\CsEnabled key and change the value from "1" to "0". On a reboot you'll find you can now choose the "High Performance" plan in the "Power Options" settings in Control Panel. This makes a significant difference to how fast the CPU runs on average. When I look at CPU Performance under TaskManager mine now seems to run permanently between 1.6 and 1.95Ghz.

    Hope this helps some people :)

    User avatar
    LattePanda
    Site Admin
    Posts: 2523
    Joined: Wed Jan 20, 2016 9:09 am

    Fri Dec 15, 2017 8:44 am

    Hi, thanks for the sharing, Of course will help someone. :)
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    Mage
    Posts: 7
    Joined: Thu Dec 29, 2016 2:47 pm

    Fri Dec 29, 2017 11:29 am

    Hello, I installed all drivers except: Intel ® Dynamic Platform and Thermal Framework (Intel® DPTF)
    This doesnt want to work. I tried the way you did. Any idea?

    User avatar
    LattePanda
    Site Admin
    Posts: 2523
    Joined: Wed Jan 20, 2016 9:09 am

    Fri Jan 19, 2018 6:11 am

    Hey, How's everything going? Any updates can post here , let's keep on touch. :P
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    FlyCart
    Posts: 2
    Joined: Fri Feb 21, 2020 10:36 am

    Fri Apr 03, 2020 2:10 am

    xyzzy wrote:
    Thu Dec 14, 2017 5:51 pm
    Hi

    I've successfully installed the latest November 1709 Windows 10 enterprise release on my 4G / 64G LP. I'm sure a similar process will work on a 2G / 32G but be aware the following has only been done on a 4G / 64G.

    Here's what I did

    1) Installed the Nov 2017 1709 Windows 10 Enterprise version. As a developer I have access to the MSDN site so I d/led the official Microsoft MSDN image and then created a bootable USB stick using a neat freeware program called "ISO to USB". I then installed the OS from the USB stick as per the normal LP instructions.

    2) After Windows installs I needed to use the Ethernet port to get an internet connection as the WIFI driver didn't exist. Once online I immediately went to Windows Update and started it d/ling and installing all available updates. I just let Windows Update get on with it and it took around 30mins and some restarts before I got to the point it said all updates had been installed. During this update process I got a blue screen of death but all was ok on the restart.

    3) At this point Windows has installed some but not all the required drivers. If you open up Device Manage you'll see several "Unknown Device" entries however the WIFI driver got installed during this first batch so you can swap to WIFI once its installed if you want.

    4) Next you need to d/l the LP driver set zip file from Github i.e. https://github.com/LattePandaTeam/Latt ... 0-Software and unzip them to a folder on your LP's C drive. Any folder location will do.

    5) Now you need to switch Windows into "Allow installation of unsigned drivers" mode. To do this click on the power icon in the task bar to see the normal Shutdown, Sleep, Restart menu. Press the SHIFT key on your keyboard and with it pressed click Restart. During shutdown you will be taken to screen where you should choose "Troubleshoot". On the next screen choose "Advanced Options" and then choose "Startup Options". Click on Restart and after the reboot you'll be taken to another screen where you should simply press F7. Windows will then load as normal but you'll be in a mode which allow you to install unsigned drivers. Some of the LP drivers you need to install are unsigned and if you don't do this step you won't be able to install the drivers. I believe Microsoft has stopped unsigned driver installation entirely in the latest Windows versions unless you did it the way I've described.

    6) If you read the READ.MD that comes with the driver download package from GIT it says it has a batch file to install the drivers. DO NOT USE IT! . Instead open up Device Manager and right click on each "Unknown Device" in Device Manager and use "Update Driver". Choose the "Browse my computer for driver software" and then navigate to the folder where you unzipped the driver package and pick the folder \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers\All-in-one Pack\MRD-64bit-Intel-Driver-Release\Drivers. DON'T just pick the \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers folder as that seemed to cause problems. Choose "Next" on the "Update Drivers" dialog to install the driver. If you get a dialog saying the driver is unsigned then choose the continue with installing option. Repeat this for each "Unknown Device" node in Device Manager and the couple of other drivers you'll see that haven't yet been installed. You will find that all the unknown ones will install except for one where you will get a "can't find a driver" error. If you look you'll see this is the Bluetooth driver as it won't be showing in the Network adapters node of Device Manager.

    7) To install the Bluetooth driver you'll need to do an additional unzip so that the Bluetooth drivers will install correctly i.e. the Bluetooth drivers won't install because they're in a zip file! Open explorer and navigate to where you unzipped the driver package. Find the folder \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers\WIFI & BT and do a right click "Extract Here" on the file "Wi-Fi BT Driver for "LattePanda V1.1 and so on.zip". Now right click on the remaining "Unknown Device" in Device Manage and again choose Update Driver but this time change the path to the driver to \LattePanda-Win10-Software-master\Drivers\4G64GB_Drivers\WIFI & BT\Realtek Bluetooth UART Bus Driver\rtkuart.inf_amd64_0c4e61c87a316161. Press "Next" and the Bluetooth drivers will install.

    8) Once the unknown drivers have been installed Windows Update will kick in and download another load of updates including one for the Intel Graphics Adapter and several others. Let Windows Update do its thing until everything settles down and tells you its up to date. You made need to restart a couple of times to keep Windows Update happy. After all of this you should have a full system with all drivers installed and up to date. I guess this process will work on other Windows versions as well.

    It would be good if LP tech support could sort out GIT so that the install of the driver set works better :)

    I'm new to LP but another couple of things I found.

    If you connect LP to a 4K (3072 x 1728) screen you'll see a bar of "rubbish" at the bottom of the screen. I think this is caused by the default 256K memory settings for the graphics in the bios. I upped my bios settings to 512MB (probably don't need that much) and I now have a beautifully crisp 4K screen.

    Windows detects the advanced power saving features with the result that you can only get the "Balanced" power plan. If you want more performance and have good cooling of the board and don't care too much about power use then edit the registry and find the HKLM\System\CurrentControlSet\Control\Power\CsEnabled key and change the value from "1" to "0". On a reboot you'll find you can now choose the "High Performance" plan in the "Power Options" settings in Control Panel. This makes a significant difference to how fast the CPU runs on average. When I look at CPU Performance under TaskManager mine now seems to run permanently between 1.6 and 1.95Ghz.

    Hope this helps some people :)
    Does Windows 10 enterprise you got have LattePanda OEM? There is a Windows 10 enterprise zip file provided by lattepanda on http://docs.lattepanda.com/content/1st_edition/os/ with LattePanda OEM. It has a LP logo on boot and has pre-installed Arduino. It has all necessary drivers except a touchscreen driver, which you can download somewhere in this forum.

    User avatar
    LocInn
    Posts: 1
    Joined: Wed Apr 15, 2020 8:38 pm

    Fri Apr 17, 2020 12:11 am

    Brand new LattePanda Alpha 864s owner/user and I just wanted to say I really appreciated this post as it helped get my new system up and running.

    I've installed Windows 10 Enterprise onto an SSD harddrive and not the default OS location (it's still in place for dual boot), and all device drivers except the Goodix Touch HID where found after a few Windows Updates rounds. This driver required starting up Windows in a mode to allow unsigned drivers be installed, and worked fine with the Github downloaded drivers.

    System is now running 1909 and working great - thanks to the guidance in this thread.

    Post Reply