Lattepanda won't start correctly (EPI shell)

If you're having trouble with your LattePanda, here's the place to get help.
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    - You can find the RMA guide [here]
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    - Have you tried a hard reset?
    - Are you using a 5V@2A+ power supply and a high quality USB cable?
    - Have you tried powering the board through the CN2 headers?
    - Have you tried a cooling solution such as a fan or heatsink?
    - Have you tried reinstalling drivers?
    - Have you tried reloading the operating system?
    - Have you tried flashing the BIOS?
    - Are you able to flash the BIOS at the hardware level?

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    You can find the RMA guide [here]

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    Post Reply
    User avatar
    djoulittaparis
    Posts: 3
    Joined: Mon Nov 09, 2020 3:52 pm

    Mon Nov 09, 2020 4:02 pm

    Hello
    I have 2 GB/32 GB + Win10 DFR0418 latte panda.
    I have bought this board 2,5 years ago and it was working correctly since then. I was uploading a zip file in a software on my lattepanda when suddenly it started lagging and then displaying the attached screen. Esc key does not work and keeps repeating "Shell >_". F3 does not work either.

    What should I do ? Should I hard reset it ? Or reinstall windows ? Will I loose my files ? I am clueless about what happened and what I should do.
    Thanks a lot in advance for your help.

    Kind regards,
    Attachments
    IMG_20201109_141224.jpg
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    User avatar
    ccs_hello
    Posts: 664
    Joined: Sat Oct 13, 2018 9:16 pm

    Mon Nov 09, 2020 4:14 pm

    Your LP is a version 1 (classic) LattePanda.
    Please use the proper subforum to ask your questions. Thanks!
    https://www.lattepanda.com/forum-c10

    User avatar
    LattePanda
    Site Admin
    Posts: 2690
    Joined: Wed Jan 20, 2016 9:09 am

    Wed Nov 11, 2020 1:52 am

    @djoulittaparis,are you able to get into BIOS menu now? pls check if there is Windows Boot Manager option in BIOS. if not, you can try reinstall windows and you will lose all files.
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    djoulittaparis
    Posts: 3
    Joined: Mon Nov 09, 2020 3:52 pm

    Fri Nov 13, 2020 9:51 am

    Hello,

    Thanks for your reply. Could you please indicate me how to check if there is Windows Boot Manager option in BIOS (and how to get to BIOS) and in case there is not what is the procedure to reinstall Windows on my LP?

    Thanks a lot. Hopefully I have a copy of all files on another laptop.

    User avatar
    LattePanda
    Site Admin
    Posts: 2690
    Joined: Wed Jan 20, 2016 9:09 am

    Mon Nov 16, 2020 2:49 am

    Keep hitting ESC key during booting, you will get into BIOS menu. Navigate to Boot part and you will see the boot options.
    here is the toturial of reinstalling windows.
    http://docs.lattepanda.com/content/alph ... s/#windows
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    djoulittaparis
    Posts: 3
    Joined: Mon Nov 09, 2020 3:52 pm

    Mon Nov 16, 2020 1:40 pm

    Hello,

    Thanks for you reply. There is no windows manager option in my bios ... :-/

    I reinstalled windows as per the tutorial and now I have a blue windows in chinese. What should I do from there ?

    Thanks in advance
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    User avatar
    LattePanda
    Site Admin
    Posts: 2690
    Joined: Wed Jan 20, 2016 9:09 am

    Tue Nov 17, 2020 7:20 am

    @djoulittaparis, it seems there is something wrong with the eMMC portion. Pls contact techsupport@lattepanda.com for repair service.
    Enjoy Tinkering with LattePanda ! :lol:

    Post Reply