I followed this guide and my LattePanda started smoking.
Now it no longer boots.
This is very disappointing that guides like exist and are being provided by the manufacture.
I know my LattePanda is not covered by the short 90 day warranty anymore, but is there anything you can do?
[RESOLVED] BOARD POWER ISSUES? try to power the board via CN2 headers
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- Discussion tone should be kept polite and focused on facts
- Vulgar language or flaming constitutes an instant ban
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- You can find the RMA guide [here]
- Please check if your question has already been answered before opening a new thread. If it has not, please verify the following:
- Have you tried a hard reset?
- Are you using a 5V@2A+ power supply and a high quality USB cable?
- Have you tried powering the board through the CN2 headers?
- Have you tried a cooling solution such as a fan or heatsink?
- Have you tried reinstalling drivers?
- Have you tried reloading the operating system?
- Have you tried flashing the BIOS?
- Are you able to flash the BIOS at the hardware level?
If you have not found a solution, post a new issue. To speed up the process please let us know:
- Have you tried the solutions listed above?
- What board are you using? Standard (2GB RAM/32GB eMMC) or Enhanced (4GB RAM/64GB eMMC)?
- Have you tried any other solutions?
- How long have you had your board for?
- When did you first boot your board?
- Did it work ok before the issue occurred or has the issue always been there?
- Use images and videos to help us understand the issue where possible
If you are seeking RMA:
- Please open a new topic rather than hijacking someone else's thread
- Mark RMA posts with [DEFECTIVE] + <helpful description of issue>. We can then approve/disapprove each request
- Completed RMA cases will be marked with [CLOSED]
You can find the RMA guide [here]
Resolved Issues
- If you manage to fix an issue, please share your solution for the good of the community. It could help someone else in future.
- If an issue is resolved the thread should be marked as [RESOLVED]. We can then sticky the thread to help people in future.
What does troubleshooting support?
- Hardware queries
- Hardware issues that weren’t caused by you, e.g DOA board
- Windows 10 specific issues
- Discussion tone should be kept polite and focused on facts
- Vulgar language or flaming constitutes an instant ban
- Please note we cannot support PM requests for help
- Members are asked to post in English only so that posts can be well received and properly monitored
- You can find the RMA guide [here]
- Please check if your question has already been answered before opening a new thread. If it has not, please verify the following:
- Have you tried a hard reset?
- Are you using a 5V@2A+ power supply and a high quality USB cable?
- Have you tried powering the board through the CN2 headers?
- Have you tried a cooling solution such as a fan or heatsink?
- Have you tried reinstalling drivers?
- Have you tried reloading the operating system?
- Have you tried flashing the BIOS?
- Are you able to flash the BIOS at the hardware level?
If you have not found a solution, post a new issue. To speed up the process please let us know:
- Have you tried the solutions listed above?
- What board are you using? Standard (2GB RAM/32GB eMMC) or Enhanced (4GB RAM/64GB eMMC)?
- Have you tried any other solutions?
- How long have you had your board for?
- When did you first boot your board?
- Did it work ok before the issue occurred or has the issue always been there?
- Use images and videos to help us understand the issue where possible
If you are seeking RMA:
- Please open a new topic rather than hijacking someone else's thread
- Mark RMA posts with [DEFECTIVE] + <helpful description of issue>. We can then approve/disapprove each request
- Completed RMA cases will be marked with [CLOSED]
You can find the RMA guide [here]
Resolved Issues
- If you manage to fix an issue, please share your solution for the good of the community. It could help someone else in future.
- If an issue is resolved the thread should be marked as [RESOLVED]. We can then sticky the thread to help people in future.
What does troubleshooting support?
- Hardware queries
- Hardware issues that weren’t caused by you, e.g DOA board
- Windows 10 specific issues
Here is the best fix for power issues. Use this Power adapter originally for the Raspberry Pi. It connect to Micro-USB and powers the LattePanda nicely. I use it on the 4g/64GB running Arduino programs and works great.
CanaKit 5V 2.5A Raspberry Pi 3 Power Supply
https://www.amazon.com/gp/product/B00MA ... UTF8&psc=1
This also works great to supply the proper power over USB.
RAVPower 40W 8A 4-Port USB Charger Charging Station
https://www.amazon.com/gp/product/B00OT ... UTF8&psc=1
I had power issues with USB and was using the iPad USB charging block and it still did not supply enough power. These items i mentioned above solved the problem.
CanaKit 5V 2.5A Raspberry Pi 3 Power Supply
https://www.amazon.com/gp/product/B00MA ... UTF8&psc=1
This also works great to supply the proper power over USB.
RAVPower 40W 8A 4-Port USB Charger Charging Station
https://www.amazon.com/gp/product/B00OT ... UTF8&psc=1
I had power issues with USB and was using the iPad USB charging block and it still did not supply enough power. These items i mentioned above solved the problem.
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LattePanda
- Site Admin
- Posts: 2730
- Joined: Wed Jan 20, 2016 9:09 am
timgtech wrote: ↑Mon Nov 06, 2017 3:24 amHere is the best fix for power issues. Use this Power adapter originally for the Raspberry Pi. It connect to Micro-USB and powers the LattePanda nicely. I use it on the 4g/64GB running Arduino programs and works great.
CanaKit 5V 2.5A Raspberry Pi 3 Power Supply
https://www.amazon.com/gp/product/B00MA ... UTF8&psc=1
This also works great to supply the proper power over USB.
RAVPower 40W 8A 4-Port USB Charger Charging Station
https://www.amazon.com/gp/product/B00OT ... UTF8&psc=1
I had power issues with USB and was using the iPad USB charging block and it still did not supply enough power. These items i mentioned above solved the problem.
Hi, Thanks for your sharing.
May I ask what do you do with LattePanda? As a standard PC or a nice project!
Enjoy Tinkering with LattePanda ! 
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LattePanda
- Site Admin
- Posts: 2730
- Joined: Wed Jan 20, 2016 9:09 am
Hi , may I ask the meaning of "second board"？ 
Enjoy Tinkering with LattePanda !
any portable solution? I thought I've got a beast with 200000 mAh and 3.4 v /2.4 A but it still shuts down randomly.timgtech wrote: ↑Mon Nov 06, 2017 3:24 amHere is the best fix for power issues. Use this Power adapter originally for the Raspberry Pi. It connect to Micro-USB and powers the LattePanda nicely. I use it on the 4g/64GB running Arduino programs and works great.
CanaKit 5V 2.5A Raspberry Pi 3 Power Supply
https://www.amazon.com/gp/product/B00MA ... UTF8&psc=1
This also works great to supply the proper power over USB.
RAVPower 40W 8A 4-Port USB Charger Charging Station
https://www.amazon.com/gp/product/B00OT ... UTF8&psc=1
I had power issues with USB and was using the iPad USB charging block and it still did not supply enough power. These items i mentioned above solved the problem.
-
LattePanda
- Site Admin
- Posts: 2730
- Joined: Wed Jan 20, 2016 9:09 am
Please help to post the portable power bank you are using. I know that our team members tested the Xiaomi power bank, which works stable. But it's a Chinese brand. The spec is just 2.1A with standard USB 2.0 port.Gspot wrote: ↑Fri Jun 15, 2018 6:21 amany portable solution? I thought I've got a beast with 200000 mAh and 3.4 v /2.4 A but it still shuts down randomly.timgtech wrote: ↑Mon Nov 06, 2017 3:24 amHere is the best fix for power issues. Use this Power adapter originally for the Raspberry Pi. It connect to Micro-USB and powers the LattePanda nicely. I use it on the 4g/64GB running Arduino programs and works great.
CanaKit 5V 2.5A Raspberry Pi 3 Power Supply
https://www.amazon.com/gp/product/B00MA ... UTF8&psc=1
This also works great to supply the proper power over USB.
RAVPower 40W 8A 4-Port USB Charger Charging Station
https://www.amazon.com/gp/product/B00OT ... UTF8&psc=1
I had power issues with USB and was using the iPad USB charging block and it still did not supply enough power. These items i mentioned above solved the problem.
Enjoy Tinkering with LattePanda !
I made a YouTube video about this problem and possible solution:
https://youtu.be/Cd2IIhSWI7I
https://youtu.be/Cd2IIhSWI7I
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SACHOMAN69
- Posts: 3
- Joined: Wed Nov 07, 2018 3:14 pm
podría poner los enlaces de Amazon de los productos del video, por favor
Gracias por el video
Saludos
Gracias por el video
Saludos
***REPOSTING IN RELEVANT FORUMS (since LattePanda Admin has not replied to PM, and it's been 7-days)
I need to run a VGA connection to my Lattepanda Alpha, but to do so would require using the USB-C port for video output (as stated in your manual). Knowing that I have to use the 12v DC input on the board for power now, and, that I will have other peripherals requiring power (let's say one IDE and one SATA device), what type of SFX/Micro PSU would you recommend I use, so that I have one power source for everything?
I need to run a VGA connection to my Lattepanda Alpha, but to do so would require using the USB-C port for video output (as stated in your manual). Knowing that I have to use the 12v DC input on the board for power now, and, that I will have other peripherals requiring power (let's say one IDE and one SATA device), what type of SFX/Micro PSU would you recommend I use, so that I have one power source for everything?
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