Search found 3 matches

by thomasii
Tue Dec 11, 2018 11:25 pm
Forum: Troubleshooting
Topic: [DEFECTIVE] RMA Process
Replies: 2
Views: 4896

[DEFECTIVE] RMA Process

Greetings All, Is anyone else having issues with the RMA procedure? Trying to follow the guidelines in the red box at the top of the page. I posted a issue marked it as defective over a week ago and have had no reply. I have also tried to send a private message and email, again no response. I'm curi...
by thomasii
Sun Dec 09, 2018 3:53 am
Forum: Troubleshooting
Topic: [DEFECTIVE] Alpha 800 NO lights. NO boot
Replies: 1
Views: 1139

Re: [DEFECTIVE] Alpha 800 NO lights. NO boot

Hello,

Is anyone else having a problem getting an RMA approved? I posted this issue to the forum a week ago and i have had NO response.

Can anyone provide some guidance. please :)
by thomasii
Sun Dec 02, 2018 8:52 pm
Forum: Troubleshooting
Topic: [DEFECTIVE] Alpha 800 NO lights. NO boot
Replies: 1
Views: 1139

[DEFECTIVE] Alpha 800 NO lights. NO boot

Greetings, When I plug in the Alpha 800 with the supplied Lattepanda power supply I see no lights on the board and the power switch does not work. I've tried plugging/unplugging several times still no lights. I have tried with all devices unplugged, even unplugged the attached fan, still won't boot....