Search found 6 matches

by Fbrende
Wed Jan 23, 2019 5:26 pm
Forum: Content Requests
Topic: Contact information for a return
Replies: 1
Views: 5427

Contact information for a return

All of your sites are suspiciously leaving out a way to make a return. The alpha you sent me is defective and you make it impossible to create a return ticket. This is highly unprofessional. I have a photo of your touch port with a pin sticking out in the wrong direction. As a result the 7” touchscr...
by Fbrende
Wed Jan 23, 2019 5:21 pm
Forum: Troubleshooting
Topic: New Touch Panel for Alpha PROBLEM
Replies: 23
Views: 13816

Re: New Touch Panel for Alpha PROBLEM

It appears the board is defective. The touch port has a pin sticking out the wrong end. Please provide information for a return.
by Fbrende
Sun Jan 20, 2019 5:29 am
Forum: Troubleshooting
Topic: New Touch Panel for Alpha PROBLEM
Replies: 23
Views: 13816

Re: New Touch Panel for Alpha PROBLEM

My screen can be viewed but the touch does not work
by Fbrende
Sat Jan 12, 2019 3:23 pm
Forum: Troubleshooting
Topic: Wifi BT antenna
Replies: 9
Views: 2527

Re: Wifi BT antenna

I would but can’t find any that fit within my housing. Did you get the external antenna like this one or did you find small ones like the ones that were provided? https://www.dfrobot.com/product-1518.html
by Fbrende
Thu Jan 10, 2019 2:53 am
Forum: Troubleshooting
Topic: Navigation help please...
Replies: 3
Views: 1911

Re: Navigation help please...

I just recieve my alpha and one of the antennas arrived will not attach to the board.
by Fbrende
Thu Jan 10, 2019 12:05 am
Forum: Troubleshooting
Topic: Wifi BT antenna
Replies: 9
Views: 2527

Re: Wifi BT antenna

One of the antennas for my alpha I can get into either spot. The second will not attach. I think it might be defective.