Lost Ethernet Adapter

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    Post Reply
    User avatar
    80211
    Posts: 2
    Joined: Mon Jan 29, 2018 5:46 pm

    Wed Jul 10, 2019 12:12 am

    Dear Lattepanda Support,

    I have setup at least 50 boards and have come across one board wherein the Ethernet adapter is not displaying in the Network Connections list of adapters. This is a brand new board. Is this a hardware board level problem or is there anyway of troubleshooting this?

    Thank you,

    David

    User avatar
    ccs_hello
    Posts: 394
    Joined: Sat Oct 13, 2018 9:16 pm

    Wed Jul 10, 2019 12:18 am

    If Linux, use lspci -vv

    If Windows, use HWINFO64 to find PCIe tree

    It can be hardware issue or BIOS setting (specific PCIe bus enabled???)

    User avatar
    80211
    Posts: 2
    Joined: Mon Jan 29, 2018 5:46 pm

    Wed Jul 10, 2019 12:40 am

    Thank you.

    I only make one BIOS setting change to auto power on at boot.

    I did just go into the BIOS and restored the default settings which did not restore the adapter.

    Will request an RMA

    Much appreciated.

    Post Reply