Reset Button : Am I using it wrong?

If you're having trouble with your LattePanda, here's the place to get help.
Forum rules
    Post technical issues here.

    - Discussion tone should be kept polite and focused on facts
    - Vulgar language or flaming constitutes an instant ban
    - Please note we cannot support PM requests for help
    - Members are asked to post in English only so that posts can be well received and properly monitored
    - You can find the RMA guide [here]
    - Please check if your question has already been answered before opening a new thread. If it has not, please verify the following:


    - Have you tried a hard reset?
    - Are you using a 5V@2A+ power supply and a high quality USB cable?
    - Have you tried powering the board through the CN2 headers?
    - Have you tried a cooling solution such as a fan or heatsink?
    - Have you tried reinstalling drivers?
    - Have you tried reloading the operating system?
    - Have you tried flashing the BIOS?
    - Are you able to flash the BIOS at the hardware level?

    If you have not found a solution, post a new issue. To speed up the process please let us know:
    - Have you tried the solutions listed above?
    - What board are you using? Standard (2GB RAM/32GB eMMC) or Enhanced (4GB RAM/64GB eMMC)?
    - Have you tried any other solutions?
    - How long have you had your board for?
    - When did you first boot your board?
    - Did it work ok before the issue occurred or has the issue always been there?
    - Use images and videos to help us understand the issue where possible

    If you are seeking RMA:
    - Please open a new topic rather than hijacking someone else's thread
    - Mark RMA posts with [DEFECTIVE] + <helpful description of issue>. We can then approve/disapprove each request
    - Completed RMA cases will be marked with [CLOSED]
    You can find the RMA guide [here]

    Resolved Issues
    - If you manage to fix an issue, please share your solution for the good of the community. It could help someone else in future.
    - If an issue is resolved the thread should be marked as [RESOLVED]. We can then sticky the thread to help people in future.

    What does troubleshooting support?
    - Hardware queries
    - Hardware issues that weren’t caused by you, e.g DOA board
    - Windows 10 specific issues
    User avatar
    bigredky
    Posts: 6
    Joined: Sun May 08, 2016 3:20 pm

    Sat May 21, 2016 6:21 pm

    I'm trying to get my LP to boot after everything was working great until I pulled the power without shutting down.

    What is the proper way to reset the device?

    When I hold down the reset button the red light just blinks but does nothing. When I hold power and restart its just showing a red light and nothing happens.

    If I pull power and plug back in I get blue flashing lights for a few seconds then nothing. When I hit power its nothing but a red light.

    Everything was working great before with the same setup.

    Any troubleshooting tips are very much appreciated.

    User avatar
    MadStyle1911
    Posts: 16
    Joined: Tue Apr 19, 2016 9:07 pm

    Sat May 21, 2016 11:23 pm

    I am in the same boat, my Lattepanda was working great since I've received it almost a month ago, now I turn it on and it will not go into windows, red light stays on when power is connected now, I am using proper using proper power cable for it.

    So yea a remedy would be great.

    User avatar
    strawberrymaker
    Posts: 51
    Joined: Sat May 21, 2016 2:26 am

    Sun May 22, 2016 12:03 am

    I am in the same situation. It seems like either the OS or the BIOS is corrupted.

    User avatar
    MadStyle1911
    Posts: 16
    Joined: Tue Apr 19, 2016 9:07 pm

    Sun May 22, 2016 12:57 am

    Corrupt Bios makes sense, Now if we can only get someone from LattePanda or anyone with the remedy in getting our LPs back in into initializing into OS.

    User avatar
    MadStyle1911
    Posts: 16
    Joined: Tue Apr 19, 2016 9:07 pm

    Sun May 22, 2016 12:59 am

    I've also tried the USB restore boot of the OS system files from LP as well, did nothing, would not load USB stick as well, even though my USB stick was showing that it was getting power from the board.

    User avatar
    MadStyle1911
    Posts: 16
    Joined: Tue Apr 19, 2016 9:07 pm

    Sun May 22, 2016 9:21 pm

    So no one has a fix for this? is it something where we have to return it?

    User avatar
    strawberrymaker
    Posts: 51
    Joined: Sat May 21, 2016 2:26 am

    Sun May 22, 2016 10:27 pm

    I guess so. They didnt released the full bios file neither could you remove the bios chip to reprogram it with the arduino onboard or a raspberry pi because its soldered on.
    That is just the point of failure. Corrupting the bios seems really bad for this board.
    I wrote then an email and wrote to them via kickstarter. If the processor is actively writing to the bios even if its already in windows it could be a dangerous point. They really should have used a dip socket for the bios chip

    User avatar
    bigredky
    Posts: 6
    Joined: Sun May 08, 2016 3:20 pm

    Sun May 22, 2016 11:06 pm

    I give up. This borders on a waste of money for something that has good potential. May throw mine in the trash.

    User avatar
    MadStyle1911
    Posts: 16
    Joined: Tue Apr 19, 2016 9:07 pm

    Wed May 25, 2016 3:12 pm

    Yeah, I've tried everything, the LP red lights just stays on, no life on screen. Makes no sense. Wish the LP team can elaborate on what the problem could be and a remedy for it. Like I said it was working just fine until last week or so, when powering it up red light stays on. :evil:

    User avatar
    dlinder
    Posts: 3
    Joined: Thu May 26, 2016 3:38 pm

    Thu May 26, 2016 5:01 pm

    Same thing here, after restarting my LP the red light stays on all the time and nothing happens. Without any reply from LP team whatsoever I thing garbage it's the next destination for the device. Unfortunately!

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