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Lost Ethernet Adapter

Posted: Wed Jul 10, 2019 12:12 am
by 80211
Dear Lattepanda Support,

I have setup at least 50 boards and have come across one board wherein the Ethernet adapter is not displaying in the Network Connections list of adapters. This is a brand new board. Is this a hardware board level problem or is there anyway of troubleshooting this?

Thank you,

David

Re: Lost Ethernet Adapter

Posted: Wed Jul 10, 2019 12:18 am
by ccs_hello
If Linux, use lspci -vv

If Windows, use HWINFO64 to find PCIe tree

It can be hardware issue or BIOS setting (specific PCIe bus enabled???)

Re: Lost Ethernet Adapter

Posted: Wed Jul 10, 2019 12:40 am
by 80211
Thank you.

I only make one BIOS setting change to auto power on at boot.

I did just go into the BIOS and restored the default settings which did not restore the adapter.

Will request an RMA

Much appreciated.