Fail to format eMMC on Lattepanda V1

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    User avatar
    EduardoFoltran
    Posts: 6
    Joined: Mon Aug 03, 2020 7:17 pm

    Mon Aug 03, 2020 7:34 pm

    Hi!
    I have this Lattepanda CR200Z8350 that has worked flawlessly for the last 3 years and during a thunderstorm had stopped booting. I can boot it from a pen drive, but I can't restore any OS into it. I tried Linux and Windows from the official repository and bolts fail to install. I also tried to format the drive manually without success.
    I checked on the BIOS and I have the eMMC write protection disabled.
    As far as I could check, all peripherals are working fine. The only issue is the eMMC.
    I am out of ideas. What should I try next?
    Any help is welcome!
    Thanks
    Eduardo

    User avatar
    ccs_hello
    Posts: 621
    Joined: Sat Oct 13, 2018 9:16 pm

    Tue Aug 04, 2020 12:41 pm

    For questions related to LP classic/ver 1, please use this subforum:
    https://www.lattepanda.com/forum-c10

    User avatar
    LattePanda
    Site Admin
    Posts: 2640
    Joined: Wed Jan 20, 2016 9:09 am

    Wed Aug 05, 2020 7:19 am

    @EduardoFoltran, can you see any error message when booting or reinstall OS? have you changed any settings before it can't boot into system?
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    EduardoFoltran
    Posts: 6
    Joined: Mon Aug 03, 2020 7:17 pm

    Wed Aug 05, 2020 4:40 pm

    Hi @LattePanda!

    As I said, this LP has worked fine for 3 years until this thunderstorm. A few years ago I replaced all computers on my store for LPs. I have 5 of them. This one is the only to fail so far, making the LP the most reliable computer I ever had for that function. Then came that thunderstorm.

    The monitor where it was connected fried. When I arrived at the store next day, my employee was trying to turn it on, but because the monitor was dead, he turned the LP on and off several times without proper shutdown. When I connected it to an working monitor, I got a blue screen with the message that Windows could not be loaded.

    I have tried everything in my knowledge without success. Every OS I boot from a pen drive sees the eMMC and its 4 partitions, but only the second one can be accessed. The others are corrupted. I can't delete the partitions, or change, or format or anything else. The eMMC is behaving like a defective CDROM.

    I tried until now to manually modify the partitions, format, install Linux, install Windows, all with no success. The LP boots ok from a pen drive and can even accesses internet.

    I believe the hardware was not affected by whatever killed the monitor, but for the several attempts to turn it on without realize the monitor was dead.

    Any suggestions?

    User avatar
    calpin
    Site Admin
    Posts: 46
    Joined: Fri Apr 15, 2016 9:21 am

    Thu Aug 06, 2020 2:54 am

    Have you tried the image tools we shared in our Docs?
    http://docs.lattepanda.com/content/1st_ ... ows-system.

    But according to your description , we guess the emmc might broken by lightning stroke.

    User avatar
    EduardoFoltran
    Posts: 6
    Joined: Mon Aug 03, 2020 7:17 pm

    Thu Aug 06, 2020 7:55 pm

    calpin wrote:
    Thu Aug 06, 2020 2:54 am
    Have you tried the image tools we shared in our Docs?
    http://docs.lattepanda.com/content/1st_ ... ows-system.

    But according to your description , we guess the emmc might broken by lightning stroke.
    Yes. That was the first thing I tried. It starts but give error messages when creating the partitions. The "clear partition" command at the very beginning of the script has no effect and the whole process crashes after it. The same happens if I try to install Ubuntu.

    I am trying to save this LP more for the sport sake than for anything else. I already installed a new LP on that working station.

    What intrigues me is that all the periferics seem to work just fine, despite the lightning. I don't what to throw it away without a fight! If only there was a way to boot from the SD card, I could give it another life.

    User avatar
    LattePanda
    Site Admin
    Posts: 2640
    Joined: Wed Jan 20, 2016 9:09 am

    Fri Aug 07, 2020 5:48 am

    @EduardoFoltran, sorry, LattePanda doesn't support to boot from SD card. You can contact techsupport@lattepanda.com if you would like to repair.
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    EduardoFoltran
    Posts: 6
    Joined: Mon Aug 03, 2020 7:17 pm

    Fri Aug 07, 2020 9:28 am

    I don't think it is an option to repair it. I will spend about US$20 just to send it back. Add to it the repair cost (supposing it can be repaired), shipment back to me and customs taxes, it will cost as much as a new one. If I had an Windows key attached to it, I would think about, but I can have until 10 machines under the license I have, so....

    Any ideas to use a diskless LP?

    User avatar
    LattePanda
    Site Admin
    Posts: 2640
    Joined: Wed Jan 20, 2016 9:09 am

    Mon Aug 10, 2020 5:49 am

    EduardoFoltran wrote:
    Fri Aug 07, 2020 9:28 am
    I don't think it is an option to repair it. I will spend about US$20 just to send it back. Add to it the repair cost (supposing it can be repaired), shipment back to me and customs taxes, it will cost as much as a new one. If I had an Windows key attached to it, I would think about, but I can have until 10 machines under the license I have, so....

    Any ideas to use a diskless LP?
    Maybe Windows To Go(WTG) system can help you?
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    EduardoFoltran
    Posts: 6
    Joined: Mon Aug 03, 2020 7:17 pm

    Sun Aug 16, 2020 9:00 pm

    LattePanda wrote:
    Mon Aug 10, 2020 5:49 am

    Maybe Windows To Go(WTG) system can help you?
    I am trying that. I made it work in a USB 3.0 slow pen drive. I just bought a faster one on Amazon to see if it is workable. I will keep you informed.

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