Memory rises problem

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    User avatar
    LattePanda
    Site Admin
    Posts: 2661
    Joined: Wed Jan 20, 2016 9:09 am

    Fri Apr 20, 2018 3:54 am

    Thanks for the sharing! We are still testing, now not sure is the LP problem or the windows problem.
    And anyone use the windows 10 on your standard PC? Is there same problem?
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    lonestar1122
    Posts: 5
    Joined: Wed Apr 18, 2018 6:10 am

    Fri Apr 20, 2018 7:04 am

    Hi, I tested in "safe mode" on windows 10.
    After 21hours, the non-paged memory rose from 79MB to 161MB.
    It is 3.9MB/hour, so it's better than normal mode (5.8MB/hour).

    I guess it is not only the LP problem but also win 10 problem.
    I have found some articles regarding Irp non-paged memory increase problem.

    "Serious memory leak in nonpaged pool (Irp tag) "
    https://social.technet.microsoft.com/Fo ... progeneral

    Also, some people say it is related to device drivers such as bluetooth drivers. I tried to delete bluetooth drivers from LP but cannot delete them so far.

    User avatar
    JaSoNKiNg
    Posts: 19
    Joined: Mon Oct 16, 2017 1:43 am

    Thu Apr 26, 2018 3:17 am

    Hi admin

    I test your images again.
    And disable device "Goodix Touch HID" on device manager
    Hardware ID: VEN GDIX, DEV 1001
    The device "HID-compliant touch screen" will disappear too.

    Also disable Bluetooth device.

    The memory looks fine so far.

    I think the problem is "Goodix Touch HID"
    Can you help us test it?

    User avatar
    lonestar1122
    Posts: 5
    Joined: Wed Apr 18, 2018 6:10 am

    Fri Apr 27, 2018 10:41 pm

    Yeah, I also disabled Goodix touch HID. I monitored the non-paged memory consumption using “poolmon.exe”. The “Irp” tag and “Good” tag suddenly stopped increasing when I disabled the Goodix touch HID!

    Maybe the “Good” tag in poolmon.exe stands for Goodix. I should have noticed earlier.

    Thanks Jasonking!

    User avatar
    LattePanda
    Site Admin
    Posts: 2661
    Joined: Wed Jan 20, 2016 9:09 am

    Sat Apr 28, 2018 3:12 am

    JaSoNKiNg wrote:
    Thu Apr 26, 2018 3:17 am
    Hi admin

    I test your images again.
    And disable device "Goodix Touch HID" on device manager
    Hardware ID: VEN GDIX, DEV 1001
    The device "HID-compliant touch screen" will disappear too.

    Also disable Bluetooth device.

    The memory looks fine so far.

    I think the problem is "Goodix Touch HID"
    Can you help us test it?
    Hi, many thanks for your advice, I will test it and update here!
    And is thre any updates? :D
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    LattePanda
    Site Admin
    Posts: 2661
    Joined: Wed Jan 20, 2016 9:09 am

    Sat Apr 28, 2018 3:13 am

    lonestar1122 wrote:
    Fri Apr 27, 2018 10:41 pm
    Yeah, I also disabled Goodix touch HID. I monitored the non-paged memory consumption using “poolmon.exe”. The “Irp” tag and “Good” tag suddenly stopped increasing when I disabled the Goodix touch HID!

    Maybe the “Good” tag in poolmon.exe stands for Goodix. I should have noticed earlier.

    Thanks Jasonking!
    Sounds like the problem also disappeared after disabled Goodix touch HID. :)
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    lonestar1122
    Posts: 5
    Joined: Wed Apr 18, 2018 6:10 am

    Sun Apr 29, 2018 2:40 am

    I tested without disabling Bluetooth. In the device manager, I disabled only Goodix touch HID. After 90 hours, it looks fine.
    The value of the Non-paged pool:
    4/25 18:00 213MB
    4/29 12:00 232MB
    This means the rate of increase turned out to be 0.21MB per hour, which is so much better than before (5.8MB per hour). The memory tagged by "Irp" did not increase.

    Looks like the problem has been solved :lol:

    User avatar
    JaSoNKiNg
    Posts: 19
    Joined: Mon Oct 16, 2017 1:43 am

    Mon Apr 30, 2018 1:32 am

    Thanks lonestar1122 and admin.

    I will turn on the bluetooth and without testing it again 8-) 8-) 8-)

    User avatar
    lonestar1122
    Posts: 5
    Joined: Wed Apr 18, 2018 6:10 am

    Wed May 02, 2018 2:19 am

    Hi, after a week of running, the non-paged memory seems to have stopped increasing by disabling Goodix only.

    The value of non-paged memory:
    Apr.25 12:00 213MB
    Apr.29 12:00 232MB
    Apr.30 12:00 237MB
    May 01 12:00 237MB
    May 02 12:00 237MB :lol:

    User avatar
    JaSoNKiNg
    Posts: 19
    Joined: Mon Oct 16, 2017 1:43 am

    Thu May 03, 2018 1:51 am

    Hi.

    I try to plug touch panel on LattePanda, enable Goodix and make sure the touch panel works.
    The memory looks fine too.

    So that the memory rise only happened when enable Goodix but without touch panel??

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