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[DEFECTIVE] RMA - Lattepanda Delta died after 4-5 seconds

Posted: Thu Mar 05, 2020 9:27 am
by alex2501
Hello,

two days ago my Lattepanda Delta from DFRobot arrived and I just started to assemble it with titan case and the touchscreen.
Plugged in the USB-C cable, saw the leds blinking and hold the power button for three seconds. Bootscreen from Windows 10 came up and after 4-5 seconds while booting, it shut off and everything gone black. No screen ouput, no leds anymore.
Tested every tips and tricks from the forum here, like 12V DC, another USB-C plug, hard reset with 20 seconds, but can't get it working again. No sign of life.

Is there anything I can do further? If not, please RMA as soon as possible.

Thanks in advance.
Best regards,
Alex

Re: [DEFECTIVE] RMA - Lattepanda Delta died after 4-5 seconds

Posted: Fri Mar 06, 2020 8:51 am
by LattePanda
Hi Alex, sorry for this, pls contact our techsupport@lattepanda.com for help. they will send you RMA guide.