Warranty Claim?

userHead mbonny 2016-05-16 11:42:02 4446 Views5 Replies
Hi Guys,

My Latte arrived from the Kickstarter round.

I have put it into the wood case, but it is unusable.

I am using a high quality USB cable, and also a iPhone charger (12w). However it seems to just turn off after a few minutes.

Then it doesn't want to turn on again for 1hour...

I am guessing that it is getting very hot.

Is there anything I can try? I have not been able to track down a returns/refund process.

Your help would be appreciated.