touchscreen challenges

I have a touchscreen and lattepanda and I can't seem to get the touchscreen to work. My LattePanda version is S70CR200-EECC34E but then my touch screen has a date of 2016/05/12 written on the flex cable. I also adhered it to the screen without testing it first. Anything else I can try to do to get it to work? The Goodix shows up as an input in my device manager without any errors or warnings. I'm pretty confident that the ribbon cable is inserted properly into the connector. I've tried both the 1.0 and the 1.1 drivers and made sure to run the installers as an admin. Anything else I can try or do I just have a dud?

How do I remove the panel if I need to replace it?