Enhanced Panda, WiFi issues after update.

If you're having trouble with your LattePanda, here's the place to get help.
Forum rules
    Post technical issues here.

    - Discussion tone should be kept polite and focused on facts
    - Vulgar language or flaming constitutes an instant ban
    - Please note we cannot support PM requests for help
    - Members are asked to post in English only so that posts can be well received and properly monitored
    - You can find the RMA guide [here]
    - Please check if your question has already been answered before opening a new thread. If it has not, please verify the following:


    - Have you tried a hard reset?
    - Are you using a 5V@2A+ power supply and a high quality USB cable?
    - Have you tried powering the board through the CN2 headers?
    - Have you tried a cooling solution such as a fan or heatsink?
    - Have you tried reinstalling drivers?
    - Have you tried reloading the operating system?
    - Have you tried flashing the BIOS?
    - Are you able to flash the BIOS at the hardware level?

    If you have not found a solution, post a new issue. To speed up the process please let us know:
    - Have you tried the solutions listed above?
    - What board are you using? Standard (2GB RAM/32GB eMMC) or Enhanced (4GB RAM/64GB eMMC)?
    - Have you tried any other solutions?
    - How long have you had your board for?
    - When did you first boot your board?
    - Did it work ok before the issue occurred or has the issue always been there?
    - Use images and videos to help us understand the issue where possible

    If you are seeking RMA:
    - Please open a new topic rather than hijacking someone else's thread
    - Mark RMA posts with [DEFECTIVE] + <helpful description of issue>. We can then approve/disapprove each request
    - Completed RMA cases will be marked with [CLOSED]
    You can find the RMA guide [here]

    Resolved Issues
    - If you manage to fix an issue, please share your solution for the good of the community. It could help someone else in future.
    - If an issue is resolved the thread should be marked as [RESOLVED]. We can then sticky the thread to help people in future.

    What does troubleshooting support?
    - Hardware queries
    - Hardware issues that weren’t caused by you, e.g DOA board
    - Windows 10 specific issues
    User avatar
    pdrift
    Posts: 5
    Joined: Mon May 23, 2016 3:15 pm

    Fri Apr 07, 2017 4:38 pm

    I have a enhanced latte panda. Last night i installed Windows 10 creator update after which the WiFi is no longer working. I went into settings, network, status, and tried the trouble shooting option with out any success. It says:

    "The broadcom 802.12 abgn wireless sdio adapter is experiencing driver or hardware related problems"

    So i believe it's a driver issue for the onboard WiFi chip. Anyone have a suggestion?

    User avatar
    LattePanda
    Site Admin
    Posts: 2628
    Joined: Wed Jan 20, 2016 9:09 am

    Mon Apr 24, 2017 3:53 am

    Thanks for reporting this. We are aware of this issue and are investigating. We will come back ASAP!
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    jamienc
    Posts: 10
    Joined: Sat Apr 16, 2016 7:38 am

    Tue May 16, 2017 1:46 pm

    Same problem here.

    i do not even see the WiFi Adapter in the device manager. before update everthing was fine

    User avatar
    justiceotb
    Posts: 1
    Joined: Tue Mar 28, 2017 10:18 am

    Thu May 25, 2017 11:55 am

    Hey @LattePanda how goes the investigation into this?

    For those that are interested, I had the same issue where the driver "failed to start" after installing to the Creators Update.

    The following seems to have resolved the issue for me:
    • Open the cab file that is downloaded and copy the files into a directory.
    • In the Device Manager select to update the driver and choose the directory you've just coped the files to.
    I'm not sure how reliable this will be but it's worked for me, for now.

    User avatar
    Digioso
    Posts: 31
    Joined: Mon Jun 06, 2016 10:47 am

    Fri Jun 09, 2017 8:59 am

    I had the very same problem after installing the creator update.

    I used the driver from the driver package that has been provided by the LP team.
    viewtopic.php?f=10&t=208&p=1173#p1173

    Uninstalled the device completely. Then I hit 'Search for new hardware'. Then I right-clicked the broadcom Wireless card, selected update. Then 'Have Disk' and pointed it to the driver I extracted from the LP Team. And then it worked again. :)

    User avatar
    LattePanda
    Site Admin
    Posts: 2628
    Joined: Wed Jan 20, 2016 9:09 am

    Tue Jun 13, 2017 7:17 am

    Digioso wrote:I had the very same problem after installing the creator update.

    I used the driver from the driver package that has been provided by the LP team.
    viewtopic.php?f=10&t=208&p=1173#p1173

    Uninstalled the device completely. Then I hit 'Search for new hardware'. Then I right-clicked the broadcom Wireless card, selected update. Then 'Have Disk' and pointed it to the driver I extracted from the LP Team. And then it worked again. :)
    Great to know! :D :D :D
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    jeznag
    Posts: 2
    Joined: Sun Jul 02, 2017 8:51 am

    Sun Jul 02, 2017 9:10 am

    I just did a fresh install of windows 10 and am facing this issue except I don't see the wireless adapter in the device manager at all. When I click add new device, it shows no results. Any suggestions? I've downloaded the drivers but am not sure how to use them.

    User avatar
    LattePanda
    Site Admin
    Posts: 2628
    Joined: Wed Jan 20, 2016 9:09 am

    Tue Jul 18, 2017 4:00 am

    jeznag wrote:I just did a fresh install of windows 10 and am facing this issue except I don't see the wireless adapter in the device manager at all. When I click add new device, it shows no results. Any suggestions? I've downloaded the drivers but am not sure how to use them.
    Sorry for missing your post. Did you fix that already. And if not, would you mind to tell your hardware version based on the sticker on the 2x10 pin headers, like S70CRxxxx.
    Enjoy Tinkering with LattePanda ! :lol:

    User avatar
    jeznag
    Posts: 2
    Joined: Sun Jul 02, 2017 8:51 am

    Sun Jul 30, 2017 11:14 pm

    S70CR110-C4B

    User avatar
    tubi
    Posts: 1
    Joined: Tue Aug 01, 2017 3:09 pm

    Tue Aug 01, 2017 3:35 pm

    I have the same issue of the Broadcom 802.11 adgn wireless SDIO Adapter with an exclamation mark after the update of WIN10.
    Due to this I restored the latest version and the WIFI returned to work.
    Still, I would like to know where the DRIVERS are available for backup, so I can update WIN10 without any problems.

    Post Reply