These things are way to delicate. Even being careful the actuator came off after 3 uses.
Do you service this or is there anyone or replace these?
Getting the touch screen and Panel connector replaced.
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What does troubleshooting support?
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- Hardware issues that weren’t caused by you, e.g DOA board
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- Discussion tone should be kept polite and focused on facts
- Vulgar language or flaming constitutes an instant ban
- Please note we cannot support PM requests for help
- Members are asked to post in English only so that posts can be well received and properly monitored
- You can find the RMA guide [here]
- Please check if your question has already been answered before opening a new thread. If it has not, please verify the following:
- Have you tried a hard reset?
- Are you using a 5V@2A+ power supply and a high quality USB cable?
- Have you tried powering the board through the CN2 headers?
- Have you tried a cooling solution such as a fan or heatsink?
- Have you tried reinstalling drivers?
- Have you tried reloading the operating system?
- Have you tried flashing the BIOS?
- Are you able to flash the BIOS at the hardware level?
If you have not found a solution, post a new issue. To speed up the process please let us know:
- Have you tried the solutions listed above?
- What board are you using? Standard (2GB RAM/32GB eMMC) or Enhanced (4GB RAM/64GB eMMC)?
- Have you tried any other solutions?
- How long have you had your board for?
- When did you first boot your board?
- Did it work ok before the issue occurred or has the issue always been there?
- Use images and videos to help us understand the issue where possible
If you are seeking RMA:
- Please open a new topic rather than hijacking someone else's thread
- Mark RMA posts with [DEFECTIVE] + <helpful description of issue>. We can then approve/disapprove each request
- Completed RMA cases will be marked with [CLOSED]
You can find the RMA guide [here]
Resolved Issues
- If you manage to fix an issue, please share your solution for the good of the community. It could help someone else in future.
- If an issue is resolved the thread should be marked as [RESOLVED]. We can then sticky the thread to help people in future.
What does troubleshooting support?
- Hardware queries
- Hardware issues that weren’t caused by you, e.g DOA board
- Windows 10 specific issues
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ChicagoBob123
- Posts: 37
- Joined: Fri May 19, 2017 9:56 pm
Latte Panda people? Do you service this or is there anyone or replace these?
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LattePanda
- Site Admin
- Posts: 2689
- Joined: Wed Jan 20, 2016 9:09 am
Move your post to troubleshooting part.
Enjoy Tinkering with LattePanda ! 
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LattePanda
- Site Admin
- Posts: 2689
- Joined: Wed Jan 20, 2016 9:09 am
Hi, sorry for the delay! could you please tell more details about your problem. :)ChicagoBob123 wrote: ↑Fri Oct 06, 2017 3:54 pmThese things are way to delicate. Even being careful the actuator came off after 3 uses.
Do you service this or is there anyone or replace these?
Enjoy Tinkering with LattePanda !
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ChicagoBob123
- Posts: 37
- Joined: Fri May 19, 2017 9:56 pm
The small flaps that locks down the cable for the screen and the mouse break easily. I have two broken pandas to prove it.
So now that they are broken is there anyway to get them fixed?
So now that they are broken is there anyway to get them fixed?
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LattePanda
- Site Admin
- Posts: 2689
- Joined: Wed Jan 20, 2016 9:09 am
Hi, sorry to tell you that It will have no good way to fix it :(ChicagoBob123 wrote: ↑Wed Oct 11, 2017 2:21 pmThe small flaps that locks down the cable for the screen and the mouse break easily. I have two broken pandas to prove it.
So now that they are broken is there anyway to get them fixed?
Enjoy Tinkering with LattePanda !
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ChicagoBob123
- Posts: 37
- Joined: Fri May 19, 2017 9:56 pm
Please note these connectors should be replaced by ones that actually work. I have owned ODROID Pi's and other boards I have never broken one of them. Taken cameras on and off. Connected things and unconnected them. These connectors are truly of the poorest quality I have ever seen. I purchased new connectors and hope I can find someone that can actually replace them.
BUT please release a new version that addresses these issues. The touch screen is fantastic for development and testing but not for deployment. VNC and WiFi development is too slow and makes using the device painful to develop on.
BUT please release a new version that addresses these issues. The touch screen is fantastic for development and testing but not for deployment. VNC and WiFi development is too slow and makes using the device painful to develop on.
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LattePanda
- Site Admin
- Posts: 2689
- Joined: Wed Jan 20, 2016 9:09 am
Hi, we will write down the suggestions you given and will try to improve it on next version, Thx.ChicagoBob123 wrote: ↑Tue Oct 17, 2017 6:29 pmPlease note these connectors should be replaced by ones that actually work. I have owned ODROID Pi's and other boards I have never broken one of them. Taken cameras on and off. Connected things and unconnected them. These connectors are truly of the poorest quality I have ever seen. I purchased new connectors and hope I can find someone that can actually replace them.
BUT please release a new version that addresses these issues. The touch screen is fantastic for development and testing but not for deployment. VNC and WiFi development is too slow and makes using the device painful to develop on.
Enjoy Tinkering with LattePanda !